Tabs
Service order
Critical Fields:
client - It's defines the client name
Organization- This field is used to select the organization
Target document type - Its a user-defined dropdown utilized for document classification purposes.
Service request - Service order can be created with reference to service request.
Request type - Here the user can mention the request type like warranty, product installation or AMC.
Critical & one-time setup fields:
1. business partner - Here we can mention customer
2. Payment terms - Here payment term can be mentioned
3. Attribute set Instance - Here user have to mention the serial no of the product.
Non-Critical Fields:
1. Project- If this order is processed against a project user can tag the project for tracking.
2. Description - This field is used for the descriptive of the service order.
3. service cost - Here service can be mention if required.
Zoom conditions:
NA
Customization:
Based on the clients requirement customization will be done
Service person
Critical Fields:
Organization: This field is used to select the organization
client - This Field is used to select the client
Critical & one-time setup fields:
Service person - This field is used to mention the service person
Activity group master - It's a user defined field utilized for classification of activity
Non-Critical Fields:
Duration - Here we can mention the duration it take to complete the task
Duration unit - Here we can mention the UOM of the duration.
Start date and time - This field is used to capture the start date and time for the task.
End date and time - This field is used to capture the end date and time for the task
Zoom conditions:
NA
Customization:
Based on the clients requirement customization will be done
Service sale order
Critical Fields:
Organization: This field is used to select the organization
client - This field is used to select the client
Target document type - This is a user defined field, utilized for classification of Service sale order.
Critical & one-time setup fields:
Service order - It will refer the service order no will fetch automatically
place of Supply - This field defines the place of supply
Payment term - This field is used to mention the payment term
Business partner - This field used to mention the customer name.
Non-Critical Fields:
Description user can mention the details description of this service sale order in it.
Zoom conditions:
NA
Customization:
Based on the client requirement customization will be done accordingly.