Service Person Critical Fields: 1) Start Date- The service In charge or Supervisor have to select the start date when the service person needs to attend the break down. 2) End Date-The service In charge or Supervisor have to select the End date when the service person needs to complete the break down. 3) Service Person- Assign one are multiple service person who are going to attend the service request. 4) Activity Master- List of activities will be displayed from the activity master.User have to select the activity based on the problem.System will automatically display the duration from the Activity Master. Critical & onetime setup fields: Non-Critical Fields: Serial number/Lot number (ASI): Zoom conditions: Customization: