Vendor Return Request
Introduction
Introduction
Introduction
A return merchandise authorization (RMA) is a part of the process of returning a product to receive a refund, replacement, or repair during the product's warranty period. Both parties can decide how to deal with it, which could be refund, replacement or repair
Business Example
If the customer finds a product to be defective after a quality inspection or material receipt transaction, a vendor return request is made.
Tabs
Vendor RMA Header
Critical Fields
1. Name: This field contains the Vendor RMA name, as entered by the user accordingly.
2. RMA Type: To select RMA Type Which is master data
3. Receipt: This field is used to select receipt details for which user wants to raise return request
4. Company Agent: Used to select company agent details
Critical & one-time setup fields
1. Organization: This field is used to choose the organization where this document will be presented to.
2. Document Type: This Field is used to select the type of document that you are going to process
Non-Critical Fields
1. Description: Use to note specifics and describe any info Which is requiered with this document
2. Comment/Help: Use to note Comments/Help item Which are requiered with this document
3. Create Lines From: RMA Line can be auto-generated using process Crate lines from
RMA Line
Critical Fields
1. Receipt Line: This field is used to select receipt line details for which user wants to raise return request
2. Product: Product details which is to be return
3. Quantity: Quantity to return
4. Tax: Tax details. It is a master data
Non-Critical Fields
1. Description: Use to note specifics and describe any info Which is required with this document
2. Charge: To Select Charge applied to document. it is a master data
3. Amount: Amount
RMA Tax
Once the user completes the RMA lines, Tax Details will appear automatically.
Document Actions
Validations
Save
1. System will check all mandatory fields.
Delete
Actions
Document action complete
1. System will complete the document and keep ready for processing.
2. Once document action is complete, all fields are updated in read-only.
Document action void/reverse correct actual
1. Void- system will reverse all the transaction data and change the document status to Void
Video
Video
Preceding and Succeeding Window
Vendor Return Request Connected Window
Preceding Window
Succeeding Window
Return To Vendor :- Return To Vendor