Vendor Return Request

Introduction



Introduction

Introduction

A return merchandise authorization (RMA) is a part of the process of returning a product to receive a refund, replacement, or repair during the product's warranty period. Both parties can decide how to deal with it, which could be refund, replacement or repair

Business Example

If the customer finds a product to be defective after a quality inspection or material receipt transaction, a vendor return request is made.Tabs



Vendor RMA Header



Critical Fields

1. Name: This field contains the Vendor RMA name, as entered by the user accordingly.2. RMA Type: To select RMA Type Which is master data 3. Receipt: This field is used to select receipt details for which user wants to raise return request4. Company Agent: Used to select company agent details

Critical & one-time setup fields

1. Organization: This field is used to choose the organization where this document will be presented to. 2. Document Type: This Field is used to select the type of document that you are going to process

Non-Critical Fields

1. Description: Use to note specifics and describe any info Which is requiered with this document2. Comment/Help: Use to note Comments/Help item Which are requiered with this document3. Create Lines From: RMA Line can be auto-generated using process Crate lines fromRMA Line



Critical Fields

1. Receipt Line: This field is used to select receipt line details for which user wants to raise return request2. Product: Product details which is to be return3. Quantity: Quantity to return4. Tax: Tax details. It is a master data

Non-Critical Fields

1. Description: Use to note specifics and describe any info Which is required with this document2. Charge: To Select Charge applied to document. it is a master data3. Amount: AmountRMA Tax



Once the user completes the RMA lines, Tax Details will appear automatically.Document Actions



Validations

Save

1. System will check all mandatory fields.

Delete

1. System will delete the order and its historical details.

Actions

Document action complete

1. System will complete the document and keep ready for processing.

2. Once document action is complete, all fields are updated in read-only.

Document action void/reverse correct actual

1. Void- system will reverse all the transaction data and change the document status to VoidVideo



Video

Preceding and Succeeding Window



Vendor Return Request Connected Window

Preceding Window

Succeeding Window

Return To Vendor :- Return To Vendor